You can phone us direct on +44 (0)1438 716748 or email email@example.com to make advance booking.
We would normally contact you via the supplied phone number given to us, or knock on the door.
We recommend to allow at least 2 hrs to get to either Heathrow or Gatwick for Airport Tranfers.
Yes. Please provide all the relevant information & location addresses at the time of the original booking.
At the time of booking you are asked for the flight number, this allows your driver to check the flight details and ETA. Incase of cancellation please call us directly on +44 (0)1438 716748 to inform us.
We normally arrive 30 minutes after your flight has landed and wait for you, therefore on most occasions waiting time is free.
Please contact us on +44 (0)1438 716748 and we will contact your driver to alert them you are waiting for collection, and arrange a specific meeting point.
Please contact us on +44 (0)1438 716748 and we will try and locate your item and arrange to return it to you.
No- But are happy to use yours and store them until your return.
Please arrange this with WPH when setting up your account. Also notify us of any changes.
All our vehicles are licensed by Welwyn & Hatfield Borough Council. Drivers are criminal record checked and passed medically fit to drive.
Welwyn Private Hire will make every effort to help customers with disabilities. If you have a specific question or concern, please contact us in advance to discuss your needs by using our contact details before you make a booking, this way we can ascertain if we can provide you with specific assistance and meet your needs.
Normally our cars can fit 4 large suitcases and 4 small ones.
The answer is yes to both. Credit card or cash is accepted. If wanting to pay using a credit card it would be helpful to our drivers to let us know during the booking process.